Welcome to M&D Supply, Inc., and thank you for considering our team. Those that have been in our organization any length of time will tell you that our company offers something different…something special. It’s a sense of family and community that you don’t find in many businesses. It’s our culture. It’s unique to us. It’s powerful. It’s our competitive edge. It started in 1967 when our company was founded. It has survived numerous challenges over the years including the invasion of “big box” discounters and home improvement retailers. Our purpose is clear: Provide service, convenience, and exceptional value beyond customer expectations. Our strategy is simple: Nothing is more important than our customer. We must live by the motto “Every customer, every time!” We know that our company’s success is squarely on the shoulders of our employees. Therefore we work extremely hard to make sure each and every employee is given the tools necessary to flourish. Learning your new job won’t happen overnight, but with a can-do attitude, hard work, and a dash of fun, you will be successful. Are you up for the challenge?
Sales people are the “face” of M&D supply. They are crucial to the success of the company. Our salespeople consistently make customers happy by providing helpful, knowledgeable customer service that clearly differentiates us from our competition.
- Greet customers, advise customers, demonstrate products.
- Answer calls using the company phone script.
- Answer radio calls promptly and professionally.
- Special order non-stock out of stock items in accordance with prevailing policy and procedures.
- Complete all housekeeping and task work assignments.
- Assist in mentoring and guiding new personnel.
- Other duties that are assigned.
- Attend store meetings.
Company Conformance Statements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
- Perform quality work within deadlines with without direct supervision.
- Interact professionally with other employees, customers, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Work daily according to the company mission and values.
Must be 18 years old or older
Physical activity includes: Stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motion.
Physical requirements: Must be able to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must be able to lift at least 20 pounds from the ground to waist level.
Visual acuity requirements: Salespersons are required to have the visual acuity to perform an activity such as: item identification, preparing and analyzing data and figures; transcribing; viewing a terminal; extensive reading; visual inspection involving small defects, small parts at distances close to the eyes. Sales team members are required to have acuity to accurately measure and cut building materials and to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. They must be able to use hand tools and operate machines such as saws, key machines, and paint mixing machines. Must able to use software programs such as eagle browser.
Salespeople are subject to environmental conditions. Activities occur inside and outside. They are subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
Customer Orientation: Cheerfully meets or exceeds customer expectations – both internal and external. Conveys an attitude of genuine service. Sees customer perspective. Maintains communication to address customer expectations, needs and concerns.
Integrity: Maintains a high standard of ethical conduct. Takes responsibility for mistakes, does not blame others. Keeps commitments, treats others with respect
Teamwork: Recognizes group goals and supports them. Accepts different points of view. Shows respect for team members, builds relationships
It is understood and agreed upon that any misrepresentation by me in this application will be sufficient cause for cancellation of this application and/or separation from the Employer's service if I have been employed.
I give the Employer the right to investigate all references and to secure additional information about me, if job related. I hereby release from liability the Employer and its representatives for seeking such information, and all other persons, corporations or organizations for furnishing such information.
The Employer is an Equal Opportunity Employer. The employer does not discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant consideration for employment on a basis prohibited by local, state, or federal law.
This application is current for only 60 days. At the conclusion of this time, if I have not heard from the Employer and still wish to considered for employment, it will be necessary to fill out a new application.
I understand that just as I am free to resign at any time, the Employer reserves the right to terminate my employment at any time, with or without cause and without prior notice. I understand that no representative of the Employer has the authority to make any assurances to the contrary.
By completing and submitting this application for employment, I understand and agree that M&D Supply, Inc. (the “Company”), has an arbitration policy in place, which is incorporated by reference in this application. This company’s arbitration policy and procedures is the required and exclusive way for applicants, Employees, and the Company to resolve any and all disputes. I agree to resolve any dispute between the Company and me arising out of this application or, if the company hires me, out of my employment, through the rules of the arbitration policy and procedures, which includes binding arbitration as a final step.
To make customers happy by providing exceptional service, convenience, and value.
- Offer the very best customer service
- Employee friendly, family oriented, fun work enviroment
- Support our community
Founded in 1967, M&D Supply is a third generation hardware store that is known for its customer service, stocking hard to find items, and its partnership with Ace Hardware. M&D Supply has continued to grow in spte of Big Box and internet competition. Today, M&D Supply operates 7 locations with more than 230 employees ready to serve home and commercial customers in Southeast Texas.
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